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Smart Learn AR Flashcards – Return & Exchange Policy

Offered by Tekurious Pvt Ltd

At Tekurious Pvt Ltd, we take pride in offering innovative, high-quality Smart Learn AR Flashcards designed to deliver an engaging and effective learning experience. Your satisfaction is our top priority. If you are not fully satisfied with your purchase or receive a defective product, we are here to assist you.
Return Policy
Return Window:
Customers may initiate a return within 10 days from the date of product delivery.
Eligibility:
Returns are accepted under the following conditions:
– The product does not meet your expectations
– The product is found to be defective or damaged due to manufacturing issues
Reporting Damaged or Faulty Items:
Please report any damaged or defective products within 3 to 5 days of delivery. Attach clear photographs of the issue when contacting us.
Product Condition:
Returned items must be in their original condition, including all packaging, labels, and accessories.
Return Procedure:
To initiate a return, please email us at contact@tekurious.in with the following details:
– Order ID
– Reason for return
– Supporting images (if applicable)
Refunds:
Once the returned item is received and verified, a refund will be issued for the product’s purchase price. Refunds are typically processed within 7–10 business days after approval.
Exchange Policy
Incorrect or Damaged Product Received:
If you receive an incorrect or physically damaged item, please contact us immediately to initiate an exchange request.
Free Replacement:
We will arrange for a free replacement of any item found to be incorrect or defective.
Shipping Costs:
For defective, damaged, or incorrect items, Tekurious Pvt Ltd will cover all return and replacement shipping costs.
How to Initiate a Return or Exchange
To request a return or exchange, contact our support team at contact@tekurious.in with the following information:
– Your full name
– Order ID
– Description of the issue
– Photographs (for damaged or defective items)
Proof of Postage
If returning the item via courier, please retain proof of postage for tracking and verification purposes. This helps ensure the return process is completed smoothly.
If you have any questions or require further assistance, please don’t hesitate to reach out to us at contact@tekurious.in. We’re here to help you every step of the way.
Tekurious Pvt Ltd
Delivering Curiosity Through Technology™